This Privacy Policy explains how Winbeast ("we", "us", "our"), the operator of wins-beast.nl, collects, uses, stores, shares, and protects your personal data when you register, play, or otherwise interact with our website and services. Please read this document carefully. By creating an account or using wins-beast.nl, you acknowledge that you have read and understood this policy.

1. Who We Are

Winbeast is the trading name of the operator of wins-beast.nl, licensed under International iGaming Standards. References to "Winbeast", "the Casino", "we", "us", or "our" in this policy all refer to the licensed operator of wins-beast.nl. If you have any questions about how we handle your personal data, you may contact us at any time:

• Website: wins-beast.nl
• E-mail: [email protected]
• Live Chat: Available 24/7 via wins-beast.nl

2. Scope of This Policy

This policy applies to all personal data we collect and process in connection with:

• Registration and maintenance of your Winbeast account;
• Deposits, withdrawals, and all financial transactions you conduct with us;
• Your use of our games lobby, live casino, sportsbook (OnlyWin), promotions, and loyalty programme;
• Your communications with our customer support team;
• Your use of our Progressive Web App (PWA) on any device;
• Our marketing communications, where you have consented to receive them.

This policy does not cover third-party websites or services that may be linked to or from wins-beast.nl. We are not responsible for the privacy practices of those third parties.

3. Data We Collect

We collect personal data in several ways — information you provide to us directly, information generated by your use of our services, and information we receive from third parties such as payment processors and identity-verification providers.

3.1 Information You Provide to Us

• Identity data: full name, date of birth, gender, nationality;
• Contact data: e-mail address, telephone number, residential address, postcode;
• Account credentials: username and encrypted password;
• Financial data: payment method details (card numbers are tokenised and not stored in full), cryptocurrency wallet addresses, bank account details where applicable;
• Identity verification documents: copies of government-issued photo ID (e.g. passport, national identity card, driving licence), proof of address, and source-of-funds documentation where required by our KYC process;
• Responsible gaming data: self-set deposit limits, loss limits, session limits, cool-off or self-exclusion requests;
• Communications data: the content of e-mails, live-chat transcripts, and any other correspondence you send us.

3.2 Information We Collect Automatically

• Technical data: IP address, browser type and version, operating system, device identifiers, time-zone setting;
• Usage data: pages visited, games played, session duration, betting and wagering history, bonus and promotion uptake, loyalty programme activity;
• Transaction data: deposit amounts, withdrawal requests, payment method used, processing timestamps;
• Cookie and tracking data: as described in Section 10 below.

3.3 Information from Third Parties

• Identity and fraud-verification data from KYC/AML service providers;
• Payment confirmation data from Visa, Mastercard, iDEAL, and other payment processors;
• Cryptocurrency transaction data from blockchain networks (BTC, ETH, LTC, USDT);
• Data from responsible-gaming databases and self-exclusion registers where applicable.

4. How We Use Your Data

We process your personal data only where we have a lawful basis for doing so. The table below summarises our main processing activities and the corresponding legal basis.

5. Know Your Customer (KYC) and Identity Verification

As a licensed operator, Winbeast is required to verify the identity of all players before processing withdrawals and, in certain circumstances, at the point of registration or during gameplay. KYC verification is not optional — failure to complete it will prevent withdrawals from being released.

As part of our KYC process, we may request:

• A valid government-issued photo ID (passport, national identity card, or driving licence);
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last three months);
• Proof of payment method ownership (e.g. a photograph of the card used, or a bank statement);
• Source-of-funds documentation (bank statements, payslips, or other evidence of income) where transactions or account activity require it;
• Enhanced due-diligence documentation for high-volume accounts or where required by AML obligations.

Documents submitted for KYC are processed securely, shared only with authorised verification providers, and retained for the periods specified in Section 8 of this policy.

6. Payment Data and Financial Information

Winbeast accepts deposits and processes withdrawals via Visa, Mastercard, iDEAL, Rabobank, ING, ABN AMRO, Revolut, Apple Pay, Paysafecard, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), USDT, and bank transfer. Each payment method involves the collection and processing of relevant financial data.

Key points regarding payment data:

• Card details are processed via PCI-DSS-compliant payment processors. We do not store full card numbers on our systems.
• Cryptocurrency transactions are recorded on public blockchain networks. Your wallet address and transaction amounts may be visible on the relevant blockchain.
• We operate a strict no-third-party-payments policy. The payment method used for deposits must match the method used for withdrawals. We verify ownership of all payment instruments.
• iDEAL, Paysafecard, Revolut, and Apple Pay are available for deposits only. Withdrawals to these methods are not available.
• Bank transfer withdrawals in USD are not available.
• Wins exceeding €30,000 may be paid in monthly instalments of up to €30,000 per month.
• All financial data is retained in accordance with our data-retention obligations set out in Section 8.

7. Sharing Your Data with Third Parties

We do not sell your personal data. We share your data only where necessary and only with categories of recipients as follows:

7.1 Service Providers and Data Processors

• KYC and AML verification providers: to verify your identity, age, and source of funds;
• Payment processors: to facilitate deposits and withdrawals (Visa, Mastercard, iDEAL, and cryptocurrency networks);
• Game providers: including BGaming, Hacksaw Gaming, Pragmatic Play, Evolution, Betsoft, Belatra, NetEnt, Yggdrasil, Quickspin, Thunderkick, Endorphina, and 60+ others who power the Winbeast lobby. Certain gameplay data (e.g. bet amounts, session data) is transmitted to game providers to operate their titles;
• Live casino providers: including Evolution, Ezugi, Live Vegas, Luckystreak, and Plati+, who provide real-time streaming infrastructure and require session data to operate;
• Sportsbook provider (OnlyWin): your account data and free-bet activity may be shared with the OnlyWin platform to administer sportsbook free bets offered as part of the welcome package and other promotions;
• Analytics and technology providers: to support operation of our PWA, website analytics, fraud detection, and security systems;
• Customer support platforms: to operate our 24/7 live-chat and e-mail support functions.

All third-party processors are required to handle your data in accordance with applicable data-protection standards and our contractual instructions.

7.2 Legal and Regulatory Disclosure

We may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other public bodies where we are required to do so by law, by our licence conditions, or in order to protect the rights, property, or safety of Winbeast, our players, or others.

7.3 Responsible Gaming Partners

Where you request self-exclusion or where we are required to share data with responsible-gaming registers or third-party organisations to protect your welfare, we will do so in accordance with our obligations.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer where required by law.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following retention periods apply as a general guide:

Where retention is required beyond these periods by regulatory obligation or active legal proceedings, we will retain the relevant data until those obligations or proceedings are resolved.

9. International Transfers of Data

Winbeast operates internationally and some of our service providers are located outside your country of residence. Where personal data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, we take appropriate safeguards to ensure your data remains protected, including the use of standard contractual clauses or equivalent mechanisms. If you would like further information about the safeguards we apply, please contact us at [email protected].

10. Cookies and Tracking Technologies

Wins-beast.nl uses cookies and similar tracking technologies to operate and improve our services. Cookies are small text files stored on your device when you visit our website or use our PWA.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the website and PWA to function correctly, including login sessions, security tokens, and navigation. These cannot be disabled.
• Functional cookies: Remember your preferences such as language, game lobby filters, and responsible-gaming settings.
• Analytics cookies: Help us understand how players use wins-beast.nl — which games are most popular, how sessions flow, and where technical issues arise. This data is aggregated and anonymised where possible.
• Marketing and tracking cookies: Used to deliver relevant promotional content and to track the performance of our marketing campaigns. These are only set with your consent.

You may manage your cookie preferences through the cookie consent tool displayed when you first visit wins-beast.nl, or through your browser settings. Please note that disabling certain cookies may affect the functionality of the site. For further information, please refer to our Cookie Policy.

11. Responsible Gaming and Data Processing

Winbeast is committed to safer gambling. We process personal data to support our responsible gaming obligations, including:

• Honouring deposit limits, loss limits, and session-time limits that you set on your account;
• Processing and enforcing cool-off periods and self-exclusion requests promptly;
• Monitoring account activity for patterns that may indicate problem gambling and intervening where appropriate;
• Sharing data with responsible-gaming bodies or self-exclusion schemes where required or requested.

Responsible gaming data is treated with particular sensitivity. It is used only for player welfare and compliance purposes and is not used for marketing profiling.

12. Marketing Communications

Where you have given us your consent, we may send you marketing communications by e-mail or other electronic means about our promotions, new games, bonus offers, weekly promos (including Beast Boost, Beast Mode, Fierce Friday, and Savage Saturday), and loyalty programme updates.

You may withdraw your consent and opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing e-mail we send you;
• Updating your communication preferences in your account settings; or
• Contacting us at [email protected].

Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal, and will not prevent us from sending you non-marketing service communications (such as security alerts, account notifications, or KYC requests).

13. Your Rights

Depending on your jurisdiction, you may have some or all of the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] or via live chat.

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete personal data.
• Right to erasure: You may ask us to delete your personal data where there is no lawful reason for us to continue processing it. Please note that we may be required to retain certain data for regulatory, legal, or AML purposes even after a deletion request.
• Right to restriction of processing: You may ask us to restrict the processing of your data in certain circumstances, for example whilst a dispute is being resolved.
• Right to data portability: You may ask us to provide your personal data in a structured, commonly used, machine-readable format where technically feasible and where processing is based on consent or contract.
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid requests within one month. In complex cases, we may extend this by a further two months, in which case we will notify you. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

14. Security of Your Personal Data

Winbeast takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit using TLS/SSL protocols across wins-beast.nl and our PWA;
• Restricted access to personal data on a need-to-know basis, with access controls and authentication requirements;
• PCI-DSS-compliant handling of card payment data via authorised third-party processors;
• Secure tokenisation of payment instruments — full card numbers are never stored on our systems;
• Regular security assessments and monitoring of our systems;
• Staff training on data-protection obligations.

No method of electronic transmission or storage is 100% secure. If you have reason to believe your account has been compromised, please contact us immediately via live chat or at [email protected].

15. Children and Minors

wins-beast.nl is strictly for adults. We do not knowingly collect personal data from anyone under the age of 18 (or the applicable legal gambling age in your jurisdiction, if higher). Age verification is part of our mandatory KYC process. If we discover that a minor has created an account or provided personal data, we will close the account, withhold any funds, and delete the data as soon as practicable, subject to any legal reporting obligations.

If you believe a minor has registered with us, please notify us immediately at [email protected].

16. Profiling and Automated Decision-Making

We may use automated tools to assist with fraud detection, AML screening, bonus-abuse prevention, and responsible-gaming monitoring. In some cases, automated processing may result in a decision that affects your account — for example, flagging a transaction for manual review, or triggering a responsible-gaming intervention. Where a significant decision is made about you solely by automated means, you have the right to request human review of that decision. Please contact [email protected] to exercise this right.

17. Loyalty Programme and Promotional Data

We process data about your gameplay, wagering activity, and promotional uptake in order to administer the Winbeast 12-level loyalty programme, weekly promotions, and the Fortune Wheel. This includes tracking comppoints earned (1 point per €25 wagered on slots; 1 point per €200 wagered on other games), monitoring your progress through loyalty levels, applying weekly cashback entitlements (up to 20% at Level 12), and resetting or carrying over progress at quarterly cycle points. This data is used solely for the administration of the programme and is not shared with third parties for their own marketing purposes.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. When we make material changes, we will notify you by posting a prominent notice on wins-beast.nl and, where appropriate, by sending you an e-mail notification to the address registered on your account. The date of the most recent revision is shown at the foot of this page. We encourage you to review this policy periodically. Your continued use of wins-beast.nl following notification of any changes constitutes your acknowledgement of the updated policy.

19. Contact Us and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:

• E-mail: [email protected]
• Live Chat: Available 24/7 at wins-beast.nl
• Website: wins-beast.nl

We will endeavour to address all data-protection enquiries promptly and in a fair and transparent manner. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data-protection supervisory authority in your jurisdiction.

Last updated: 2025.